How can we help?
Quick answers to common questions, and real humans when you need them.
Popular topics
Account & workspace
Sign-in, teams, roles and settings.
Learn moreBilling & usage
Plans, tokens and billing cycles.
Learn moreModels
Choosing models and using auto-routing.
Learn moreAgents & skills
Building, scheduling and approving.
Learn moreAPI keys
Creating, rotating and scoping keys.
Learn moreSecurity & privacy
Data handling, SSO and compliance.
Learn more
Frequently asked
How do I upgrade or downgrade?
Go to Billing in your dashboard. Changes take effect immediately and are prorated.
What happens when I use all my included tokens?
You keep building. Usage beyond your plan is billed every 30 days — you only pay for what you use.
I lost access to my account. What now?
Use “Forgot password” on the sign-in page, or contact support from the email on your account.
How do I delete my data?
Workspace owners can delete conversations, memory and the workspace itself from Settings. See our Privacy Policy for details.
Do you offer refunds?
If you believe a charge is wrong, contact support and we will review it promptly.
Reach the team
- Free
Community & docs
Search the docs and ask the community — fast, friendly and free.
- Pro
Email support
Reach our support team by email with a quick turnaround.
- Scale
Priority support
Faster responses and escalation for production workloads.
- Enterprise
Named success team
Dedicated contacts, custom SLAs and onboarding.